Importance of Keeping Pets Clean

Guest Amenities from Custom Chemicals

Toll Manufacturing with Custom Chemicals

Should Your Company Consider Toll Manufacturing?

Custom Chemicals’ Competitive Edge

Custom Cleaning Solutions

Cleaning Solutions for the Bathroom

General Information on Cleaning Agents for Industrial Applications

Using Environmentally Safe Chemical Cleaners

Custom Chemicals Expands Cleaning Product Range

Importance of Restaurant Hygiene

Toll Manufacturing Vehicle Cleaning Products

Toll Manufacturing Environmentally Safe Laundry Detergent

Importance of a Material Safety Data Sheet

Commercial Toll Manufacturing

Toll Manufacture Guest Amenities for Motels

Toll Manufacturing Bathroom Cleaning Products

Toll Manufacturing Carpet Cleaning Products

Finding the Best Contract Manufacturing Company in Brisbane

Extensive Range of Cleaning Chemicals from Custom Chemicals

Toll Manufacturing Window Cleaning Products

Toll Manufacturing Kitchen Cleaning Products

Toll Manufacturing Products for Animal Care

Why You Should Consider Bulk Buying

Cleaning Products to Make Your Work Spaces Germ-Free

Can Clean Pets and a Clean House Co-exist?

Finding the Right Contract Manufacturer

Why Use Toll Manufacturing

Contract Manufacturing

Liquid or Powder - Which is the Better Laundry Detergent?

Regular Vessel Maintenance is Vital to Marine Safety

Cleaning with White Vinegar

Biogreen Solar Panel Cleaner

Enjoy the Convenience of Getting Cleaning Products in One Place

Controlling the Health Risks of Moulds

Benefits of Cleaning with Vinegar

Biodegradable Products a Must

Importance of Earth Friendly Cleaning Products

Disinfecting Floors Creates a Healthier Environment

Keeping Public Facilities Clean Attracts More Customers

Reputable Suppliers Share Common Indicators

“Striving for ongoing excellence in service and quality”


Back to News >

Reputable Suppliers Share Common Indicators

It has never been more important to the reputation and commercial survival of any business that products making their way to the marketplace are safe. Recently, Australian consumers have experienced the spread of hepatitis A, thought to be the result of consuming contaminated imported berries. Food served at a conference in Brisbane a little while ago resulted in a number of attendees contracting food poisoning.

Poor Quality Products Start with the Supplier

Although both these recent examples have since been overshadowed in the media by other events, investigations are ongoing, and may eventually result in prosecutions and damage to business reputations. These types of investigations usually go right back through the supply chain to find the cause. This means that any business neglecting to check the reputation of its suppliers before their product reaches the consumer is asking for trouble.

Customers using Custom Chemicals International as their supplier of cleaning products need have no fear when they place their orders with us. We are exclusively a wholesale supplier of an extensive range of high quality cleaning products. We do not sell direct to the public, and this allows us to concentrate our efforts on continually refining our systems and products.

ISO Accreditation Shows Commitment to Quality

Choosing a reputable supplier for any product can be a difficult exercise, but there are some indictors that highlight the stand-out companies from the rest. One is to open up the company to an external audit process conducted by an experienced, independent auditor. ISO9001 is an international quality standard that we have consistently met, providing our customers with an assurance that our products have met the stringent standards of this particular certification.

Under the Scrutiny of Experts

Having the services of experts qualified in their field on hand to test products before they reach the consumer is another indicator of a business that values its reputation. The end result of making a mistake during the production of cleaning products could have far-reaching consequences. Testing must be undertaken to strict quality standards, and here at Custom Chemicals International all our batches of stock must pass quality control under the careful eye of a chemist.

Technical Support Provided by Supplier

Strong and accessible technical support is another indicator of a reputable business. When customers need assistance with products they have purchased from cleaning product suppliers, they are usually in a situation where they need immediate answers. Being directed to an overseas call centre is of no help to them. That is why our customers appreciate having current and correct information about our products, and ready access to experienced staff where needed.

Other indicators are a willingness to spend money to upgrade equipment, train staff, have a focus on safety and continually work to build a culture of excellence and customer service. As a reputable cleaning product supplier ourselves, we know what is required to build and maintain this type of business. We have been doing this successfully now for 25 years, so we must be doing something right.


© Copyright 2017 Custom Chemicals International | Privacy & Disclaimer | A Vieve site | Powered by BlueRock Software